Trust & Safety
How CareAI approaches privacy, safety, and responsible AI
Privacy by design
We take privacy seriously. Your data is used only to deliver the service and improve your experience. We do not sell your personal information.
Responsible use of AI
CareAI uses AI to assist with reminders and insights. AI outputs are supportive only and must not replace clinical or care decisions. People stay in the loop.
Safety & escalation
CareAI is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider. In a medical emergency, call your local emergency number immediately — CareAI does not provide emergency response.
Data governance
Role-based access for care teams, and a clear activity history for your care circle. CareAI is for seniors and their families, care providers, and healthcare organizations — we build tools to support care, not to replace it.
Accessibility & multilingual commitment
CareAI supports 11 languages, including full right-to-left layouts for Arabic and Urdu, so care coordination works in the language a family is most comfortable with.